Service Strategy

In order to better meet customer needs, BOERSIDA always adheres to customer-centricity and provides professional and considerate services. By deeply understanding customer needs, we not only provide them with professional products and design suggestions, but also strive to assist customers in creating perfect product solutions. The following is the specific cooperation process and related instructions:


1. Pay attention to customer needs and provide professional suggestions


We always take customer needs as the primary focus, and through full communication, we fully understand customers' product needs, functional requirements and design concepts.


Professional guidance: After the customer provides a preliminary product concept or requirement, we will combine industry experience and technical advantages to provide customers with professional knowledge references to help optimize product design.


Design support: If the customer needs design services, our senior design team will provide creative suggestions to create a product solution that is both beautiful and practical for the customer.


2. Make samples according to customer requirements


After determining the needs, we will make samples according to the requirements and design drawings provided by the customer:


Mold development: Some products need to be molded and made, and the mold costs are borne by the customer. In order to reduce customer costs, if the order quantity reaches a certain requirement, we can refund the corresponding mold costs, and the specific details can be clarified during the negotiation.


Sample confirmation: Through repeated adjustment and optimization of samples, ensure that the final effect fully meets customer expectations.


3. Confirm the design plan and sign the contract


After both parties confirm the product samples or drawings, enter the formal production process:


Sign the contract: clarify product specifications, quantity, delivery time and other specific requirements to ensure that both parties have clear rights and responsibilities.


Pay the deposit: After the customer pays the agreed deposit, we will officially start the production process.


Production time: The production cycle starts from the date the customized mold is completed to ensure that the entire process is efficient and orderly.


4. Deliver products on time


We promise that the product delivery time will not exceed 30 days. According to customer needs, we can also provide flexible logistics services to ensure that the products are delivered to customers safely and quickly.


Our commitment


Full-process collaboration: From initial communication to final delivery, we will provide support to customers throughout the process to ensure that the products fully meet the requirements.


Quality assurance: Strictly control every link of production and provide products of excellent quality.


Efficient delivery: Commit to on-time delivery to minimize customer waiting time.


BOERSIDA is dedicated to providing customers with professional and efficient services, and working with customers to achieve the perfect presentation of products!

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